Community Support Services

Providing people with Flexible Support
in their Community

This service offers flexible support to individuals living in the community with severe and enduring mental health problems, including complex needs and dual diagnosis.

This support model is also used to help people with learning disabilities, alcohol and substance misuse and other social support needs. Support can be provided from 7am to 10pm, 365 days a year and is tailored to the needs of the individual. We currently provide two types of Flexible Support:

Intensive time limited support with people expected to move on within 6-8 weeks
Longer term support where people move on from the service within 6 months.

Community Support Services are currently provided by Community Options in the London Boroughs of: Bromley, Croydon, Newham and Tower Hamlets. We use a team of specialist staff including Support Workers, Occupational Therapists (OT) and OT Assistants to provide these flexible support services.

Use the links below to discover more about our Borough specific services in Bromley, Croydon, Newham & Tower Hamlets.

The full integration of Community Options and Heritage Care means that all of our Registered Services are waiting to be re-inspected.  Previously all of our Registered Services have achieved an overall CQC rating of GOOD.  To find out more about the individualised support and models of care for our Registered Care Homes use the links below.

Links
Our Bromley, Croydon & Newham services are Registered with the CQC.

| Link: Most Recent CQC Report

Bromley Flexible Support Services (Document)
Croydon Flexible Support Services ( Document)
Newham Flexible Support Services
 (Document)
Inspire First Point of Access – Tower Hamlets

  • Our impact – Community Support Services
  • 651

    people across London supported by our Community Support Services in 2016

  • 86 %

    of people using these services feel that support has helped them improve their mental health

  • 94 %

    of people surveyed in 2016 say they would recommend us to someone else

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